The procurement director of one of the world’s leading chemical and pharmaceutical firms was evaluating her company’s HR department and reviewing the recruiting agents it employed. She consulted Morunda and asked about the characteristics of an excellent HR recruiting team. She wanted her company’s HR recruiting team to improve and attract more talented candidates.
With such a high demand for bilingual talent in Japan and with a limited supply of candidates, top professionals can pick and choose. Keeping the current market conditions in mind as we brainstormed, I started to think about the scores of companies Morunda has worked with in the past. What was nature of their HR recruiting departments? How did they behave? What were the company conditions in terms of pipeline and growth?
We were able to categorize companies into three categories: High Maintenance; Solid, Slow, and Steady, and High Performance.
The High-Maintenance operations often involved an emotional HR director or manager. Job specifications could change quickly, and positions were put on hold or frozen, or an internal employee was rushed into the position. It appeared that recruitment decisions were made on the fly with no succession planning. These companies often had trouble attracting talent, and when offers were made, they were often turned down because of the slow processing and inconsistent communication with candidates.
The Solid, Slow, and Steady group’s motto is the tortoise wins the race for talent. These departments take time making decisions, and sometimes the process is slow. Often they have a low turnover and believe the right candidate will wait for them. At times, they can be arrogant, which costs them candidates.
The High Performance group are our favorite companies. They mean what they say and say what they mean. They often have a strong pipeline of products and strong leadership. High performers are a jewel in the crown for a recruiting company. These dynamic organizations move quickly and have sustainable growth. They understand that there is a race for talent and do not dillydally in the interviewing process. Decisions are made quickly, and letters are sent off in a timely manner with a deadline.
The following summary highlights the nature of the three company types: